Kelly Herd Jewelry Warranties & Care

Kelly Herd Sterling Silver Jewelry Warranty

Kelly Herd Jewelry offers a limited lifetime warranty on all our silver jewelry against damage due to manufacturing defects. Any Manufacturing claims must be submitted within 10 days of purchase.

Kelly Herd Jewelry also warrants against the loss of a CZ stone due to normal wear and tear.

Kelly Herd Sterling Silver Jewelry Care

Kelly Herd Silver Jewelry is plated with a rhodium or platinum finish, to help keep the shine and luster of your sterling silver jewelry so it looks new throughout its lifetime. Over time, through wear, your jewelry may form a natural patina. This is normal for sterling silver. Using a non abrasive polish cloth or cleaning with mild soap and warm water will help keep your sterling silver jewelry looking new.

Kelly Herd Gold Jewelry Warranty

Kelly Herd Jewelry offers a limited lifetime warranty on all our gold jewelry against damage due to manufacturing defects. Any Manufacturing claims must e submitted within 10 days of purchase, and are valid on the discretion of Kelly Herd Jewelry. KHJ will resize, clean, polish or inspect all gold jewelry at no charge. Since gold is a softer metal and settings can be worn down over time, KHJ recommends that all diamonds or precious stones have the settings checked at least once a year. KHJ will gladly replace any lost stone due to wear or damage at the cost of the consumer.

Kelly Herd Gold Jewelry Care

Kelly Herd Jewelry recommends cleaning our gold jewelry with a jewelry cleaning solution in a ultrasonic cleaner or warm water in a mild soap solution and polishing with a clean cloth.